Returns & Exchanges
At Gioia Wall Art, we want you to love your new space; if your artwork isn't the perfect fit, we offer a 30-day return policy for change-of-mind purchases. Please ensure all items are returned in their original condition and packaging to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of receiving your order with your order number and the reason for the return.
- 2.Prepare the Artwork
Carefully repackage the art in its original protective wrapping and shipping box to ensure it arrives back to us undamaged.
- 3.Ship the Item
Affix the provided return shipping label to the package and drop it off at your nearest authorized courier location.
- 4.Receive Refund or Credit
Once our quality control team inspects the returned piece, we will process your refund to your original payment method within 5-7 business days.